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Accessibility Statement

  • Accessibility Statement for Black Sheep Sporting Goods Online Store

    Black Sheep Sporting Goods is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

    Measures to Support Accessibility

    Black Sheep Sporting Goods takes the following measures to ensure accessibility of our online store:

    • Accessibility is included as part of our mission statement.
    • We review and update this statement periodically to reflect current standards and practices.

    Conformance Status

    The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Black Sheep Sporting Goods Online Store is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

    Feedback

    We welcome your feedback on the accessibility of our online store. Please let us know if you encounter accessibility barriers:

    We aim to respond to feedback within 2 business days. If your concern is not resolved within that timeframe, please contact us again and ask to speak with a manager.

    Technical Specifications

    Accessibility of Black Sheep Sporting Goods Online Store relies on HTML and standard web technologies to work with your browser and any assistive technologies or plugins installed on your device.

    Known Limitations

    Despite our best efforts, there may be some accessibility limitations. A known limitation is that user-uploaded images in comments may lack text alternatives, as we cannot guarantee the quality of all contributions. We monitor these and typically repair issues within 2–4 business days. Please email info@blacksheepsportinggoods.com if you encounter an issue.

    Some third-party functionality, including our cookie consent tool, may not be fully conformant with accessibility standards as it is maintained by an external provider outside our control.

    Hero carousel text may be flagged as low contrast by automated evaluation tools due to background image rendering limitations. In practice, all carousel text includes drop shadows to ensure visual legibility against background images.

    Assessment Approach

    Black Sheep Sporting Goods assessed the accessibility of our online store through self-evaluation. An evaluation report is available at: https://wave.webaim.org/report#/blacksheepsportinggoods.com

    Accessibility in Our Physical Store

    Store Entrance Our main store entrance features automatic doors and is wheelchair accessible. Designated accessible parking spaces are available nearby, and there are no steps or uneven surfaces at the entrance. Our mall locations are also fully accessible to wheelchairs and mobility devices.

    Aisles and Pathways Store aisles are wide enough to accommodate wheelchairs, scooters, and other mobility aids, ensuring unobstructed movement throughout the store.

    Restrooms Accessible restrooms are available, equipped with appropriate fixtures and grab bars.

    Wheelchairs We offer complimentary use of a standard wheelchair and an electric wheelchair for patrons who need them. Please visit any cashier for assistance.

    Customer Assistance

    Trained Staff Our employees receive training in disability awareness and customer service. They are knowledgeable about our accessibility features and ready to assist.

    Personal Assistance Staff are available to help retrieve items from high shelves, guide customers through the store, or provide any other needed support.

    Communication Assistance We accommodate a variety of communication needs, including assistance for customers who are deaf, hard of hearing, or have speech impairments. Written communication is available upon request.

    Contact Us

    This statement was originally created on February 20, 2020 and last reviewed in May 2026.